ActivoBank was designed to simplify the customers life with simple and modern solutions. It features a distinctive service that allows customers access anytime, anywhere. The contact can be done through the website, app, helpline or one of the 15 physical points, known as ‘Pontos Activo’.
EDIGMA was challenged to empower ‘Pontos Activo’ with innovative solutions, always respecting the unique characteristics of the bank and give the clients a differentiating banking service experience.
The clients expectations and needs in retail banking has changed. Clients nowadays recognize ActivoBank as an innovative bank with unique digital solutions on the market. The attention to these details was essential to ensure the success of this project and the success of the implemented solutions.
EDIGMA choose to implement interactive solutions and digital signage, designed to meet the bank and its customers needs. Those solutions where supported by the ActivoBank values, such as simplicity, transparency, trust, innovation and accessibility.