iStore is a Portuguese brand of technological retail officially positioned as an APR – Apple Premium Reseller. Here you can find apple products and related accessories. It features a network of 9 physical stores spread across the country in shopping centers.
The store located in Norteshopping, at the north of the country, is the one that presents the highest traffic and higher complexity in their services.
EDIGMA was challenged to design a queue management system tailored to the needs of the brand and able to respond to multiple services.